Estimated Delivery Dates
Estimated Delivery Dates
At NoorVien, we aim to prepare your orders as quickly as possible and deliver them securely.
Order Confirmation
Once your order is successfully completed, a confirmation email containing your order details will be sent to your registered email address.
The process of preparing and shipping your order begins after this confirmation.
Order Preparation Time
Products in stock are typically prepared and handed over to the shipping company within 1-3 business days under normal circumstances.
Preparation times may vary during busy campaign periods, public holidays, special collection launches, and force majeure events.
Delivery Times in Turkey
Orders handed over to cargo are generally delivered within 1-3 business days, depending on the shipping company's operational processes.
Delivery times may vary based on your province or district.
International Delivery Times
International orders are delivered within an average of:
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Europe: 3-7 business days
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United States: 4-8 business days
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Canada: 5-10 business days
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Middle East: 3-7 business days
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Other countries: 5-12 business days
Please note that additional delays may occur in international shipments due to customs procedures.
Cargo Tracking
When your order is handed over to the cargo company, you will receive an informational email containing your tracking number.
You can track the status of your shipment instantly via the tracking system of the relevant cargo company.
Customs Duties and Additional Fees
For orders shipped to countries outside Turkey, any applicable:
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Customs duties
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Import taxes
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Local taxes and fees
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Customs processing fees
are dependent on the regulations of the respective country and are entirely the responsibility of the buyer.
NoorVien is not responsible for any local taxes or customs fees that may arise in international shipments.
Delivery Delays
Delivery times may be delayed in the following situations:
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Public holidays
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Busy campaign periods
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Weather conditions
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Customs procedures
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Operational delays caused by the shipping company
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Force majeure events
In such cases, our customers are informed as soon as possible.
Contact
If you have any questions about your order or the delivery process, please contact us.
Email: info@noorvien.com
Website: www.noorvien.com