Privacy Policy and Protection of Personal Data

Last Updated: [Date]

At NoorVien ("Company", "NoorVien", "we", "us"), we attach great importance to the privacy of our customers and website visitors. This Privacy Policy explains the purposes for which personal data collected through the website www.noorvien.com is processed, how it is protected, and the rights of users.

This policy has been prepared in accordance with the Personal Data Protection Law No. 6698 (KVKK), the European Union General Data Protection Regulation (GDPR), and related legislation.

1. Data Controller

Brand Name: NoorVien

Business Owner: Neslihan Engin Topçu

Address: Vişnezade Mah. Süleyman Seba Cad. No:79 İç Kapı No:1, Beşiktaş / İstanbul, Turkey

Email: info@noorvien.com

Website: www.noorvien.com

2. Personal Data Collected

When you visit our website or make a purchase, the following information may be collected:

Identity Information

Name
Surname

Contact Information

Email address
Phone number
Delivery address
Billing address

Order and Payment Information

Order details
Payment status
Invoice information

Note: Your credit card information is not viewed or stored by NoorVien. Payment transactions are securely carried out by authorized payment institutions.

Technical Data

IP address
Browser information
Device information
Cookie data
Site usage statistics

3. For What Purposes Do We Use Personal Data?

Collected personal data may be processed for the following purposes:

Creation and management of orders
Execution of product deliveries
Provision of customer support services
Execution of return and exchange processes
Fulfilling legal obligations
Prevention of fraud and misuse
Improving website performance
Marketing and campaign activities (if consent is given)
Improving user experience

4. Cookies

The NoorVien website uses cookies to improve the user experience.

Cookies may be used for the following purposes:

Measuring site performance
Remembering user preferences
Preserving cart information
Optimizing advertising and marketing activities
Analytical reporting

Users can change their cookie preferences from their browser settings.

5. Third-Party Service Providers

NoorVien may work with the following service providers:

Shopify
Google Analytics
Google Ads
Meta (Facebook & Instagram)
TikTok
Shipping companies
Payment institutions
Email marketing services

These service providers can only access the data necessary for the performance of the services.

6. Transfer of Personal Data Abroad

Some infrastructures and service providers used on our website may be located abroad.

In this context, your personal data may be transferred to service providers such as:

Shopify Inc.
Google LLC
Meta Platforms Inc.
TikTok Technology Limited
Email service providers

in accordance with the provisions of the relevant legislation.

7. Data Retention Period

Personal data is stored only for the duration required by the processing purposes and for the periods specified in the relevant legislation.

Upon expiry of the legal retention periods, the data is deleted, destroyed, or anonymized.

8. Information Security

NoorVien implements technical and administrative measures to protect personal data, such as:

SSL security certificates,
Secure server infrastructures,
Authorization systems,
Regular security checks.

9. Your Rights

Under Article 11 of the KVKK, you have the following rights:

To learn whether your personal data is being processed
To request information regarding processed data
To request rectification of data
To request deletion of data
To object to processing
To demand compensation for damages incurred

10. Marketing Communications

With your explicit consent, NoorVien may send you:

Campaigns
New collection announcements
Discount notifications
Special offers

via email or SMS.

You can unsubscribe at any time.

11. Policy Changes

NoorVien reserves the right to update this Privacy Policy when deemed necessary. The current version will always be published on the website.

12. Contact

For questions about our privacy policy or your personal data:

Email: info@noorvien.com

Website: www.noorvien.com

Address: Vişnezade Mah. Süleyman Seba Cad. No:79 İç Kapı No:1, Beşiktaş / İstanbul, Turkey

As NoorVien, we are committed to protecting the security and privacy of your personal data.